When a post fails to publish

A scheduled post can fail to go out. The post is not lost: it stays in your list, marked so you can find it, and you can send it again.

Find the post

1. 1

   Open Schedule from the left sidebar.

2. 2

   Select Failed above the list. The list narrows to posts that did not go out.

See which platform failed

Each platform succeeds or fails on its own, so a post can go out on one and fail on another. Rest the pointer on a platform icon in the row. It names the outcome for that platform, in the form LinkedIn: failed or LinkedIn: published.

Send it again

There is no retry button. You send the post again by editing it or by making a copy.

1. 1

   Select the … menu at the right of the row.

2. 2

   Select Edit to correct the post and set a new time. Select Duplicate to keep the original and schedule a copy.

3. 3

   Set the time under When, then select Schedule post.

If LinkedIn access has run out

The most common reason a LinkedIn post fails is that access has run out. LinkedIn ends access every 60 days for every app that posts on your behalf.

1. 1

   Open Settings, then the Social Connections tab.

2. 2

   Select Reconnect — LinkedIn access expires every 60 days, then sign in to LinkedIn again.

3. 3

   Send the failed post again using the steps above.

Good to know